News and reports
Latest news and views

Four things people want from the 10-Year NHS Plan
The Government has promised to put in place a 10-Year Health Plan to fix the NHS in England. We have outlined the four things that matter most to you and how they should shape the 10-Year Plan.
Blog

The extent and impact of inaccurate NHS patient records
Our latest research found frequent errors in patients’ individual medical records.
Blog

How local feedback improved hospital discharge for Derbyshire patients
After people in Derbyshire talked to local Healthwatch about their experiences of leaving hospital, a new role is helping patient feedback drive lasting change.
News

Protections on NHS letter delivery agreed between Royal Mail, NHS leaders and patient bodies
Working with Royal Mail, NHS and patient organisations, we have written an open letter to Ofcom highlighting the introduction of new protections to ensure reliable and efficient postal service for NHS patients.
News

Our response to the latest British Social Attitudes Survey results
Satisfaction with health service at lowest recorded levels.
Response

New initiative improves farmers' access to healthcare
Long hours and unpredictable weather often prevent agricultural workers from leaving their farms to get care. However, this is changing thanks to one local initiative in County Durham.
News

Men's Health Strategy for England - share your views
The Government launched a call for evidence to inform the development of a men's health strategy for England. Share your views by 17 July 2025.…
News

Eye care costs a barrier for people on low incomes
New research reveals costs of additional eye care services are likely to deter some people from visiting opticians altogether.
News

Improving delivery of NHS letters
Following your feedback, we have been working with Royal Mail and a coalition of NHS and patient organisations to ensure vital NHS communications are…
Blog
Latest reports and publication

Seeing clearly? Our report on people's experiences of using opticians
Our latest research found that costs for additional services when visiting opticians are a barrier to care for people on low incomes.
Find out more

A strain on sight: Waiting for NHS specialist eye care
Our new report warns long waits for eye care are having a huge impact on people's daily lives.
Find out more
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